Incidents reported on status page for RTUC https://status.rtuc.au/ https://d1lppblt9t2x15.cloudfront.net/logos/f3337a50a7e5e80d32ba18f9db42f729.png https://status.rtuc.au/ en https://status.rtuc.au/ Tue, 21 Jul 2026 16:27:58 +0000 https://status.rtuc.au/#4e71d2aa3e860dac421568bccee73c0473ddaf77fabac057e6ce891d610d16b1 RTUC DC 1 DS Availability recovered https://status.rtuc.au/ Tue, 21 Jul 2026 16:25:27 +0000 https://status.rtuc.au/#3a5a52743ca900912527132d7d4128fa8ac88c9ea2ab9ffb87532f0ae1ac74b8 3CX - Hosting 2 recovered https://status.rtuc.au/ Tue, 21 Jul 2026 16:13:19 +0000 https://status.rtuc.au/#4e71d2aa3e860dac421568bccee73c0473ddaf77fabac057e6ce891d610d16b1 RTUC DC 1 DS Availability went down https://status.rtuc.au/ Tue, 21 Jul 2026 16:12:51 +0000 https://status.rtuc.au/#3a5a52743ca900912527132d7d4128fa8ac88c9ea2ab9ffb87532f0ae1ac74b8 3CX - Hosting 2 went down https://status.rtuc.au/ Mon, 20 Jul 2026 05:18:00 +0000 https://status.rtuc.au/#2e50b8df8af934ecadd812b5f749c58f4a386db045dffe0957d572d2167cf3a3 3CX - Hosting 1 went down https://status.rtuc.au/ Wed, 15 Jul 2026 18:36:58 +0000 https://status.rtuc.au/#19386f3cfdff7994c52614ede2ebf2a4fbda224c5118f17cd38fb22bce4e3afe RTUC DC 1 DS Availability recovered https://status.rtuc.au/ Wed, 15 Jul 2026 18:36:31 +0000 https://status.rtuc.au/#d20f2bb851e71e0b96d9849fc6e64ad8256dff93b489ab37c8a48ac8f30df51b 3CX - Hosting 2 recovered https://status.rtuc.au/ Wed, 15 Jul 2026 18:13:19 +0000 https://status.rtuc.au/#19386f3cfdff7994c52614ede2ebf2a4fbda224c5118f17cd38fb22bce4e3afe RTUC DC 1 DS Availability went down https://status.rtuc.au/ Wed, 15 Jul 2026 18:11:09 +0000 https://status.rtuc.au/#d20f2bb851e71e0b96d9849fc6e64ad8256dff93b489ab37c8a48ac8f30df51b 3CX - Hosting 2 went down https://status.rtuc.au/ Wed, 15 Jul 2026 18:07:28 +0000 https://status.rtuc.au/#e807167bc4bea5844813c05227c3fd5ad4f9f404f24611244875de3065e80bc3 3CX - Hosting 2 recovered https://status.rtuc.au/ Wed, 15 Jul 2026 18:06:59 +0000 https://status.rtuc.au/#68358a71943d6fe049801938a6a9d5e8041854389af1cd858a283b041be49040 RTUC DC 1 DS Availability recovered https://status.rtuc.au/ Wed, 15 Jul 2026 18:01:21 +0000 https://status.rtuc.au/#68358a71943d6fe049801938a6a9d5e8041854389af1cd858a283b041be49040 RTUC DC 1 DS Availability went down https://status.rtuc.au/ Wed, 15 Jul 2026 18:00:02 +0000 https://status.rtuc.au/#e807167bc4bea5844813c05227c3fd5ad4f9f404f24611244875de3065e80bc3 3CX - Hosting 2 went down https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 06:06:00 -0000 https://status.rtuc.au/incident/964157#1e919fd864708f37559743b5c6567a82cbe97c35b08cc40b9202f7ea9171c298 All services should have returned to normal. If issues are persisting, please restart your router before contacting us. https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 03:34:00 -0000 https://status.rtuc.au/incident/964157#24cdeeb27300a6cc75dd95c31c20f93faecf46b0c2f1842447f29719b0094030 Our carriers have identified the network fault affecting internet services in Brisbane and surrounds is due to third party power works. They have been able to begin restoring services and customers should be back online shortly. We will update you again in the coming hour, or when this is restored https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 02:58:00 -0000 https://status.rtuc.au/incident/964157#a2457259ac53825d5b2dba70691b3bb40e12831517911d289c117582a47648cf Our carriers have identified an issue affecting internet routing in South East Queensland. They are currently working to mitigate this issue and restore services. However, no ETA is available at this stage. We will provide another update in 60 minutes. https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 02:25:00 -0000 https://status.rtuc.au/incident/964157#deefcbdcbdf58713662c2a095ce5620f7b21b8fee2aeb6cced021559c486a65e We are currently investigating an issue affecting NBN and NBN EE services in Brisbane. Customers may experience intermittent internet connectivity. Our team has been engaged and is working to identify and resolve the cause. We will post an update in the next 30 Minutes https://status.rtuc.au/ Mon, 13 Jul 2026 16:43:01 +0000 https://status.rtuc.au/#05c9363d87bfe777e603f25a30d13318a58994b2a9cd3c334261c00e1b6462ca RTUC DC 1 DS Availability recovered https://status.rtuc.au/ Mon, 13 Jul 2026 16:42:58 +0000 https://status.rtuc.au/#01f20b3031791e3107620c6c90d5dc66e6015a720d827561ea08dc3437d71244 3CX - Hosting 2 recovered https://status.rtuc.au/ Mon, 13 Jul 2026 16:42:48 +0000 https://status.rtuc.au/#bbc22f68d7f90208d2d8fce58938d9c4ea3d558d42100ec292e2137055079e03 3CX - Hosting 1 recovered https://status.rtuc.au/ Mon, 13 Jul 2026 16:42:46 +0000 https://status.rtuc.au/#9c996adce440497892916cea2311009fa46d368966e6fc619bbe55f0f29e3418 RTUC DC 2 DS Availability recovered https://status.rtuc.au/ Mon, 13 Jul 2026 16:31:47 +0000 https://status.rtuc.au/#bbc22f68d7f90208d2d8fce58938d9c4ea3d558d42100ec292e2137055079e03 3CX - Hosting 1 went down https://status.rtuc.au/ Mon, 13 Jul 2026 16:31:19 +0000 https://status.rtuc.au/#05c9363d87bfe777e603f25a30d13318a58994b2a9cd3c334261c00e1b6462ca RTUC DC 1 DS Availability went down https://status.rtuc.au/ Mon, 13 Jul 2026 16:28:49 +0000 https://status.rtuc.au/#9c996adce440497892916cea2311009fa46d368966e6fc619bbe55f0f29e3418 RTUC DC 2 DS Availability went down https://status.rtuc.au/ Mon, 13 Jul 2026 16:28:39 +0000 https://status.rtuc.au/#01f20b3031791e3107620c6c90d5dc66e6015a720d827561ea08dc3437d71244 3CX - Hosting 2 went down https://status.rtuc.au/ Mon, 06 Jul 2026 02:43:17 +0000 https://status.rtuc.au/#525d576fd772f6d9827059d20129dfabfbe9799ed799af42212e03460b72a7e3 3CX - Hosting 1 recovered https://status.rtuc.au/ Mon, 06 Jul 2026 02:40:35 +0000 https://status.rtuc.au/#525d576fd772f6d9827059d20129dfabfbe9799ed799af42212e03460b72a7e3 3CX - Hosting 1 went down https://status.rtuc.au/ Tue, 16 Jun 2026 19:57:44 +0000 https://status.rtuc.au/#a7461668b6bc35be7fa260452b48aecfba801ae34dbeea3d9e741ded58513f5f 3CX - Hosting 1 recovered https://status.rtuc.au/ Tue, 16 Jun 2026 19:54:46 +0000 https://status.rtuc.au/#a7461668b6bc35be7fa260452b48aecfba801ae34dbeea3d9e741ded58513f5f 3CX - Hosting 1 went down https://status.rtuc.au/incident/921471 Fri, 12 Jun 2026 02:29:00 -0000 https://status.rtuc.au/incident/921471#0f63016a3f2d7ee74dbf95ad7335171e2b3115c970c930165a5e0ece1113e737 Service issues impacting some customers on NBN, NBN Enterprise & TPG have been resolved by the carrier - and services should now return to normal. https://status.rtuc.au/incident/921471 Fri, 12 Jun 2026 01:02:00 -0000 https://status.rtuc.au/incident/921471#cf4a2fb28f488942553189d225a920ecc9cd69db2ff095d88c5c9f8e53a9f0c6 Our Providers are currently investigating an issue affecting some NBN Internet, NBN Enterprise Services. Customers may experience dropouts, or service time outs while this is being investigated and resolved. https://status.rtuc.au/ Tue, 09 Jun 2026 15:34:05 +0000 https://status.rtuc.au/#9c2151d1ec796b9fd9b474fcf5b4452afa85ccb5f41cce490aa063ac3de4025a RTUC DC 1 DS Availability recovered https://status.rtuc.au/ Tue, 09 Jun 2026 15:31:23 +0000 https://status.rtuc.au/#9c2151d1ec796b9fd9b474fcf5b4452afa85ccb5f41cce490aa063ac3de4025a RTUC DC 1 DS Availability went down https://status.rtuc.au/incident/917400 Sun, 07 Jun 2026 23:51:00 -0000 https://status.rtuc.au/incident/917400#2dddcffc13a832a10d1ee38caec63b058385aa4c316194eba7cc3798f70b3c9d We have identified the root cause, and implemented a fix - All services have been restored, and we are continuing to monitor the affected components https://status.rtuc.au/incident/917400 Sun, 07 Jun 2026 23:33:00 -0000 https://status.rtuc.au/incident/917400#e4f864c29b8031afbb67276ad443d16350b14485d4255f3156a0f8413d998f2f Our providers have advised us of Intermittent Packet Loss affecting one of our Data Centers, we are currently investigating and creating a work around for affected services.