Incidents reported on status page for RTUC https://status.rtuc.au/ https://d1lppblt9t2x15.cloudfront.net/logos/f3337a50a7e5e80d32ba18f9db42f729.png https://status.rtuc.au/ en https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 06:06:00 -0000 https://status.rtuc.au/incident/964157#1e919fd864708f37559743b5c6567a82cbe97c35b08cc40b9202f7ea9171c298 All services should have returned to normal. If issues are persisting, please restart your router before contacting us. https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 03:34:00 -0000 https://status.rtuc.au/incident/964157#24cdeeb27300a6cc75dd95c31c20f93faecf46b0c2f1842447f29719b0094030 Our carriers have identified the network fault affecting internet services in Brisbane and surrounds is due to third party power works. They have been able to begin restoring services and customers should be back online shortly. We will update you again in the coming hour, or when this is restored https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 02:58:00 -0000 https://status.rtuc.au/incident/964157#a2457259ac53825d5b2dba70691b3bb40e12831517911d289c117582a47648cf Our carriers have identified an issue affecting internet routing in South East Queensland. They are currently working to mitigate this issue and restore services. However, no ETA is available at this stage. We will provide another update in 60 minutes. https://status.rtuc.au/incident/964157 Wed, 15 Jul 2026 02:25:00 -0000 https://status.rtuc.au/incident/964157#deefcbdcbdf58713662c2a095ce5620f7b21b8fee2aeb6cced021559c486a65e We are currently investigating an issue affecting NBN and NBN EE services in Brisbane. Customers may experience intermittent internet connectivity. Our team has been engaged and is working to identify and resolve the cause. We will post an update in the next 30 Minutes https://status.rtuc.au/incident/921471 Fri, 12 Jun 2026 02:29:00 -0000 https://status.rtuc.au/incident/921471#0f63016a3f2d7ee74dbf95ad7335171e2b3115c970c930165a5e0ece1113e737 Service issues impacting some customers on NBN, NBN Enterprise & TPG have been resolved by the carrier - and services should now return to normal. https://status.rtuc.au/incident/921471 Fri, 12 Jun 2026 01:02:00 -0000 https://status.rtuc.au/incident/921471#cf4a2fb28f488942553189d225a920ecc9cd69db2ff095d88c5c9f8e53a9f0c6 Our Providers are currently investigating an issue affecting some NBN Internet, NBN Enterprise Services. Customers may experience dropouts, or service time outs while this is being investigated and resolved. https://status.rtuc.au/incident/917400 Sun, 07 Jun 2026 23:51:00 -0000 https://status.rtuc.au/incident/917400#2dddcffc13a832a10d1ee38caec63b058385aa4c316194eba7cc3798f70b3c9d We have identified the root cause, and implemented a fix - All services have been restored, and we are continuing to monitor the affected components https://status.rtuc.au/incident/917400 Sun, 07 Jun 2026 23:33:00 -0000 https://status.rtuc.au/incident/917400#e4f864c29b8031afbb67276ad443d16350b14485d4255f3156a0f8413d998f2f Our providers have advised us of Intermittent Packet Loss affecting one of our Data Centers, we are currently investigating and creating a work around for affected services.